FAQ

What separates the Vail Valley Pharmacy from other online suppliers?

We are a family run online store that caters to each individual’s wellness needs.  We are available to consult with patient whenever necessary.  Over time, many patients end up with a cabinet full of supplements, many of which they can’t even remember why they are taking in the first place.  Other times, they are taking two supplements that contain similar, if not the same, ingredients.  In those situations we can help pare down the medicine cabinet so patients are not wasting money or taking too much of the same ingredient.

Each product that is available on fullscript.com is hand-picked through diligent research by a wellness doctor to ensure its potency and purity.  There will never be a product available on our website that does not stand up to the most stringent scrutiny of a qualified healthcare provider.  Our customers can rest assured that the quality of the products we carry is second to none.  After all, the supplement industry is virtually unregulated so the burden rests squarely on the consumer’s shoulders to shop with discrimination.

How do I order supplements online?

For all brands except XYMOGEN™, go to:  https://us.fullscript.com/welcome/vvp and set up your account.

For XYMOGEN™, go to: http://www.wholescripts.com/register/bsig-delnay, enter referral code BSIG and enter Delnay as your practitioner

HOW DO I ASK A QUESTION ABOUT OPTIMIZING MY WELLNESS?

We offer consultations with Dr. Eliza Klearman, N.D. 

Dr. Klearman are uniquely qualified to answer questions about supplements and nutrition.

Dr. Klearman has dedicated her life to help people like you prevent illness and optimize health.  She has expertise in functional medicine, clinical nutrition, Ancestral nutrition and lifestyle, Western and Chinese herbal medicines, homeopathy, and acupuncture.

Tell our staff your specific wellness needs, ie. family history of Alzheimers/dementia, children playing contact sports, heart disease, diabetes, inflammation, colitis, etc.,  or if you are simply trying to keep your peak physical fitness for an active lifestyle, s/he will construct a patient specific regimen that will be easy to follow and cost effective.

WHAT IF I CAN'T FIND MY SUPPLEMENTS AT THE STORE OR ON FULLSCRIPT or WHolescript?

Contact Vail Valley Pharmacy at 970.569.4150. They will either recommend a better product for your needs or add your product to the Vail Valley Pharmacy inventory.

Why buy pharmaceutical grade supplements?

Pharmaceutical grade/medical grade supplements are verified to not only have the correct ingredients at the correct strength, but also that the ingredients are effective.  In February of 2015, the FDA took thousands of supplement and vitamins off the shelf of places like GNC, Walgreens Walmart, Walmart, etc. and tested them. Close to 80 percent were found to have NO verifiable DNA of the herbs that were on the label.  The supplement industry is virtually unregulated. According to the Gary Collins, former Special Agent for the U.S. department of Health and Human Services, the best case scenario for consumers is that they only wasted money.  There has been incidence of actual harm done by mislabeled vitamins including death.

Why should I NOT buy from just ANY online vendor?

We understand that times are hard for a lot of people. We are always looking for the best price for a product, and internet sites like Amazon offer less expensive alternatives to retail stores.  We should all understand that if it is too good to be true, it often is.  According to the public health department that investigates the vitamin industry, there are three main ways that supplements end up on the market at a cheap price:

-They are counterfeit

-They are useless/expired products repackaged as new

-They are stolen and released back on the market without any quality control

Even if the product is legitimate, you cannot be sure the storage conditions are correct for the entire process.

Why are pharmaceutical grade supplements more expensive?

Pharmaceutical grade supplements are made with much higher quality ingredients.  The ingredients are then put through stringent testing to verify efficacy which is an expensive process.  When consumers by-pass purchasing from a licensed vendor, it hurts the manufacturer.  The manufacturer spends millions in research to make sure that their product is safe and effective.  It also costs a lot to make the product in sterile facilities.